SHIPPING
Thank you for visiting and shopping at Bottled Virtue. The following are the terms and conditions that constitute our Shipping Policy.
We typically ship parcels weighing less than 1 pound USPS First Class, parcels weighing more than 1 pound USPS Priority Mail.
Shipment processing time
We ship and process six days a week, and are always working hard to make sure that you receive your order as quickly as possible. Most orders placed Monday-Saturday are processed and shipped within two business days. Orders are not shipped or delivered on Sundays or (most) holidays, but will be processed immediately upon our return to the warehouse.
If we are experiencing a high volume of orders, shipments may be slightly delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order due to circumstances within our control, we will contact you via the email address or telephone number you provided when you placed your order.
We are not responsible for, nor can we provide information on, delays based on USPS and other shipping carriers' delivery procedures. Shipping rates & delivery estimates
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number is typically active within 24 hours.
Damages
Can You Handlebar is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We do not ship international at this time.
Where’s My Damn Package? There’s only a couple of reasons anybody ever visits a site’s Shipping Policy page. You either have a unique shipping request or you’re wondering where your order is. For shipping questions, see to the left, for package tracking, read on. SHIPPING CONFIRMATION EMAIL As soon as your package is prepared to ship, you will receive a shipping confirmation email from us with a tracking number. Depending upon when you place your order it may ship that day, the next day or within a day or two depending upon holiday closures and order volume. Orders placed late Saturday typically ship the following Monday. A shipping confirmation email will be sent. If you don’t seem to have that email, please take a moment to double-check that it wasn’t filtered out of your account as spam into a junk folder. If you can’t find it there, consider whether it’s possible you placed the order using a different email address. If you still can’t locate an email or tracking number please contact us at question@bottledvirtue.com and include any relevant information about your order, including the order number (from your order confirmation email) as well as your name and shipping address. We’ll be in touch as soon as possible. TRACKING BY CARRIER The vast majority of our orders ship via United States Postal Service. Your shipping confirmation email includes a tracking number, you can visit the USPS site to track your package at any time here:https://m.usps.com/m/TrackConfirmAction If you’ve made special arrangements with us to ship UPS, FedEx or DHL you can track at their respective sites here: https://www.ups.com/WebTracking/track?loc=en_us https://www.fedex.com/apps/fedextrack/ http://www.dhl.com/en/express/tracking.html TOP 5 SHIPPING QUESTIONS This list covers a few of the most common issues encountered. As always, if you don’t find your question answered here or the above information was not helpful, you may always contact us at question@bottledvirtue.com - we are typically able to get right back to you during EST business hours or within 24 hours.
1. There is an issue with my shipping address, what do I do?
Send an email to question@bottledvirtue.com. If we catch it in time we can update the address before it goes out, if not we can get the package rerouted or worse case scenario send a replacement out by the next business day.
2. Why isn’t my tracking number working?
More than likely it is because the package has not been scanned in by USPS yet. Tracking numbers will typically begin to work by the evening of when you first received your tracking email.
3. I would like to receive my order by a certain date but don’t think it will arrive in time. Are there any exceptions that can be made?
There sure are! Within reason, we are happy to work with you to try and get a package to you when you need it. If you need a special exception, shoot an email to question@bottledvirtue.com to see if we can work our magic to get a package to you in time.
4. My package says it was delivered, but I do not have it.
What should I do?
Send an email to question@bottledvirtue.com and we will try our best to get an answer for you. If a replacement package is required we will most likely require a signature for the second shipment to ensure that it makes it to you.
FOLLOW US
Keep in touch with us! Follow us on social media for the latest
news, updates, and exclusive content. Have questions or need
support? Reach out anytime—we’re happy to help!
